At Buynesst, we are committed to delivering your custom sportswear quickly and efficiently. Below is a detailed overview of our Shipping Policy to ensure a smooth and seamless experience.

1. Shipping Coverage

  • We currently offer nationwide shipping across Vietnam.

2. Shipping Fees

  • We provide free shipping on all orders within Vietnam, ensuring no hidden costs or extra charges for our customers.

3. Order Processing Time

  • Orders are processed within 1–2 business days after confirmation of the order.

  • You will receive a notification by phone or email once your order has been successfully processed.

4. Delivery Timeframe

  • The estimated delivery time is 3 to 5 business days depending on your location.

  • The total time from order placement to delivery typically ranges from 4 to 7 days.

5. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your delivery status in real-time through the carrier’s tracking system.

6. Shipping Carriers

We work with reliable shipping carriers to deliver your orders quickly and safely:

  • Giao Hàng Nhanh (GHN)

  • Viettel Post

  • Ninja Van

  • J&T Express

7. Shipping Limitations

  • Shipping is available only within Vietnam.

  • We do not deliver to P.O. Boxes, APO/FPO addresses, or international locations.

8. Lost or Damaged Packages

  • If your order is lost or arrives damaged, please contact us within 7 days of receiving the package. You can email us at [email protected], and our customer support team will assist you with a replacement or appropriate resolution.

9. Delays and Exceptions

  • Although we strive to deliver your order promptly, delays may occur due to factors beyond our control, such as adverse weather conditions, carrier issues, or high order volume.

  • If delays occur, we will notify you and provide an updated estimated delivery time.

10. Failed Deliveries / Re-delivery

  • If a delivery attempt fails due to incorrect address, recipient unavailability, or other reasons, the shipping carrier will attempt to re-deliver your order within 3 business days.

  • If re-delivery is not successful, the order will be returned to us, and you may need to contact us to arrange a new delivery or address correction.

11. Changing Your Shipping Address

  • If you need to change your shipping address after placing an order, please contact us within 24 hours via email at [email protected]. After this time period, changes to the shipping address may not be possible.

12. Customer Support

  • For any questions or concerns regarding your shipment, please feel free to contact our support team at:

13. Policy Agreement

  • By placing an order with Buynesst, you agree to our shipping terms and conditions. We reserve the right to update or modify this policy at any time, and such changes will be effective immediately upon posting to this page.

Thank you for choosing Buynesst. We are proud to deliver custom sportswear that fits your passion and needs!