At Buynesst, your satisfaction is our top priority. If you’re not completely happy with your order, we offer a hassle-free and free return and exchange process to ensure a smooth shopping experience. Please review our Returns and Refunds Policy below.

1. Return & Exchange Eligibility

  • You may request a return or exchange within 7 days from the date of delivery if the following conditions are met:

    • The item must be unused, unworn, and returned in its original packaging with all tags attached.

    • A receipt or proof of purchase is required for the return or exchange.

    • All returns and exchanges are free of charge for orders that meet the return eligibility conditions.

2. Non-Returnable Items

The following items are not eligible for return or exchange:

  • Gift cards

  • Final sale items or items marked as non-returnable in promotions

3. Refund Process

  • Once your return is received and inspected, refunds will be processed within 7 business days.

    • Refunds will be issued to the original payment method.

    • Shipping fees are non-refundable, unless the return is due to an error on Buynesst‘s part (e.g., wrong product or damaged item).

4. How to Request a Return or Exchange

To request a return or exchange:

  • Contact our customer support team at [email protected] with your order number and reason for return.

  • You will receive a confirmation email with the return address and instructions.

  • Send the item(s) to the provided return address as instructed.

5. Damaged or Defective Items

  • If you receive a damaged or defective product, please contact us within 7 days of delivery.

    • We will provide a full refund or send a replacement at no additional cost.

6. Exchange Policy

  • Exchanges are subject to product availability.

    • Please follow the return process as outlined above.

    • Once your return is approved, you may place a new order for the desired item.

7. Free Return & Exchange

  • Free return and exchange applies to all orders that meet the return eligibility conditions as outlined above. This means customers will not be charged for shipping fees when returning or exchanging eligible products within the given timeframe.

8. Customer Support

If you have any questions or need assistance regarding our Returns & Refunds Policy, please contact our customer care team:

We are here to assist you every step of the way!

Thank you for choosing Buynesst for your custom sportswear needs. We appreciate your trust and look forward to serving you again!