At Buynesst, your satisfaction is our top priority. If you’re not completely happy with your order, we offer a hassle-free and free return and exchange process to ensure a smooth shopping experience.
1. Return & Exchange Eligibility
You may request a return or exchange within 7 days from the date of delivery if the following conditions are met:
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Items must be unused, unworn, and returned in their original packaging.
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A receipt or proof of purchase is required.
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All returns are free of charge.
2. Non-Returnable Items
The following items are not eligible for return or exchange:
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Gift cards
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Final sale items or items marked as non-returnable in promotions
3. Refund Process
Once your return is received and inspected, refunds will be issued within 7 business days:
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Refunds are processed back to the original payment method.
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Shipping fees are non-refundable unless the return is due to an error on Buynesst‘s part.
4. How to Request a Return or Exchange
To initiate a return or exchange:
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Contact our support team at [email protected] with your order number and reason for return.
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You will receive a confirmation with the return address and instructions.
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Send the item(s) to the address provided in the return confirmation.
5. Damaged or Defective Items
If you receive a defective or damaged product, please contact us within 7 days of delivery. We will offer a full refund or send a replacement at no extra cost.
6. Exchange Policy
Exchanges are subject to product availability:
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Please follow the return steps above.
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Once your return is approved, you may place a new order for the desired item.
7. Customer Support
If you have any questions about our Returns Policy, please contact our customer care team:
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Phone: (+84) 915 098 292
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Email: [email protected]
We’re here to help you every step of the way!
Thank you for choosing Buynesst for your custom sportswear needs. We appreciate your trust and look forward to serving you again.